Synergy Technology -- SC Enterprise Suite Product Endorsements

What our customers say...

Ability and Capability

"I like these products. I think everything that Synergy's done is great. We have abilities and capabilities today that I don't think we'd have if it wasn't for the work Synergy has done."

Wayne Walker
Senior Vice President/Cashier

"I like these products and I recommend them to other bankers. For example, there is a community bank I know that is becoming a metropolitan bank, and they don't know their customers anymore. SC Signature can be helpful in this situation, because it allows you to identify your customers without asking for their ID."

Mike Nichols
Vice President/Cashier

Flexibility

"We have looked at other products, but there is no area for change in them...with other products, what you see is what you get...you either like it or you don't. Synergy's products have flexibility, and you have input into the product features. We have been able to get what we want."

Daren Collymore
Vice President/IT Officer

"The strength of SC Enterprise Suite is flexibility. I can talk directly to development staff about my ideas and concerns and know that they will provide a solution."

Doris Ford
Head Teller

"I like the way SC Enterprise Suite is tailored to our needs."

Mike Nichols
Vice President/Cashier

Accessibility

"The development committee was ingenious. It is great to have a group of bankers together discussing the products. It allowed us to have input on the product development...I really think the meetings are beneficial to us and to the development team."

Daren Collymore
Vice President/IT Officer

Service

"Customer support is always a phone call away, and I know the problem will be fixed as soon as possible. There is very good response time."

Daren Collymore
Vice President/IT Officer

"I always get quick answers to my questions and concerns."

Doris Ford
Head Teller

"From a machinery aspect, the teller printers don't break. The cost of the ribbons is much less than the ink cartridges we used to buy. There is a lower total cost of ownership with these printers."

Mike Nichols
Vice President/Cashier

Ease

"The system has made my job easier because I can find everything I need in SC Admin...I don't have to run here and there collecting information...everything is right there at my desk."

Doris Ford
Head Teller

"The SC Teller journal is easy to use and find things on."

Mike Nichols
Vice President/Cashier

"I like the functionality and ease of operation. It is very user friendly...I like the layout of the products."

Daren Collymore
Vice President/IT Officer

Training
"With the Computer Based Training CD you can have a teller trained in a couple of hours."

Mike Nichols
Vice President/Cashier

Accuracy

"If I do everything SC Teller tells me to do, I will never be out of balance."

Lydia Ocañas
Lobby Teller

Know Your Customer

"I think one of the strengths of SC Enterprise Suite is the SC Signature know-your-customer features...the ID and signatures being incorporated into SC Teller. With these features, you don't have to ask for ID as much, because you can pull up a customer's picture ID. The customer doesn't feel interrogated."

Mike Nichols
Vice President/Cashier

Ability and Capability

"I like these products. I think everything that Synergy's done is great. We have abilities and capabilities today that I don't think we'd have if it wasn't for the work Synergy has done."

Wayne Walker
Senior Vice President/Cashier

"I like these products and I recommend them to other bankers. For example, there is a community bank I know that is becoming a metropolitan bank, and they don't know their customers anymore. SC Signature can be helpful in this situation, because it allows you to identify your customers without asking for their ID."

Mike Nichols
Vice President/Cashier

Flexibility

"We have looked at other products, but there is no area for change in them...with other products, what you see is what you get...you either like it or you don't. Synergy's products have flexibility, and you have input into the product features. We have been able to get what we want."

Daren Collymore
Vice President/IT Officer

"The strength of SC Enterprise Suite is flexibility. I can talk directly to development staff about my ideas and concerns and know that they will provide a solution."

Doris Ford
Head Teller

"I like the way SC Enterprise Suite is tailored to our needs."

Mike Nichols
Vice President/Cashier

Accessibility

"The development committee was ingenious. It is great to have a group of bankers together discussing the products. It allowed us to have input on the product development...I really think the meetings are beneficial to us and to the development team."

Daren Collymore
Vice President/IT Officer

Service

"Customer support is always a phone call away, and I know the problem will be fixed as soon as possible. There is very good response time."

Daren Collymore
Vice President/IT Officer

"I always get quick answers to my questions and concerns."

Doris Ford
Head Teller

"From a machinery aspect, the teller printers don't break. The cost of the ribbons is much less than the ink cartridges we used to buy. There is a lower total cost of ownership with these printers."

Mike Nichols
Vice President/Cashier

Ease

"The system has made my job easier because I can find everything I need in SC Admin...I don't have to run here and there collecting information...everything is right there at my desk."

Doris Ford
Head Teller

"The SC Teller journal is easy to use and find things on."

Mike Nichols
Vice President/Cashier

"I like the functionality and ease of operation. It is very user friendly...I like the layout of the products."

Daren Collymore
Vice President/IT Officer

Training

"With the Computer Based Training CD you can have a teller trained in a couple of hours."

Mike Nichols
Vice President/Cashier

Accuracy

"If I do everything SC Teller tells me to do, I will never be out of balance."

Lydia Ocañas
Lobby Teller

Know Your Customer

"I think one of the strengths of SC Enterprise Suite is the SC Signature know-your-customer features...the ID and signatures being incorporated into SC Teller. With these features, you don't have to ask for ID as much, because you can pull up a customer's picture ID. The customer doesn't feel interrogated."

Mike Nichols
Vice President/Cashier

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